Refund Policy

1. Overview

This Refund Policy outlines the terms and conditions for refunds related to our AI-powered content generation platform. We strive to provide high-quality services, but we understand that there may be circumstances where a refund is appropriate.

2. Subscription Refunds

2.1 14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee for new subscribers. If you are not satisfied with our service within the first 14 days of your initial subscription, you may request a full refund.

2.2 How to Request a Refund

To request a refund under our money-back guarantee, please contact our support team at support@yourcompany.com with the subject line "Refund Request" and include your account information and reason for the refund.

2.3 Processing Time

Refund requests are typically processed within 5-7 business days. The refund will be issued to the original payment method used for the purchase.

3. Prorated Refunds

3.1 Service Unavailability

If our service experiences significant downtime (more than 24 consecutive hours) or if critical features are unavailable for an extended period, you may be eligible for a prorated refund for the affected period.

3.2 Calculation Method

Prorated refunds are calculated based on the number of days the service was unavailable divided by the total number of days in your billing cycle, multiplied by your subscription fee.

4. Non-Refundable Situations

We do not provide refunds in the following situations:

• After the 14-day money-back guarantee period has expired
• For partial months of service after cancellation (we do not prorate refunds for unused portions of a billing cycle)
• If your account has been suspended or terminated for violations of our Terms and Conditions
• For dissatisfaction with specific content generated by our AI (though we will work with you to improve results)
• For issues related to third-party integrations outside of our control

5. Subscription Cancellations

5.1 How to Cancel

You may cancel your subscription at any time through your account settings or by contacting our support team.

5.2 Effect of Cancellation

When you cancel your subscription:

• You will continue to have access to the service until the end of your current billing period
• Your subscription will not renew for the next billing period
• No refund will be issued for the current billing period unless you qualify under our 14-day money-back guarantee

6. Exceptional Circumstances

We may consider refunds in exceptional circumstances not covered by this policy on a case-by-case basis. Please contact our support team to discuss your situation.

7. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective when posted on this page with a new "Last Updated" date.

8. Contact Us

If you have any questions about this Refund Policy or would like to request a refund, please contact us at:

Email: support@yourcompany.com
Address: Your Company Address
Phone: Your Company Phone